Shipping & Delivery

Shipping Policy

Shipping Locations: SAR eBike ships to designated locations both domestically and internationally. Please refer to our website for a list of available shipping destinations.
Shipping Methods: We offer a variety of shipping options to meet your needs. Shipping methods and costs will be displayed at checkout, and you can select the one that best suits your preferences.
Processing Time: Orders are typically processed within 1-3 business days. Processing times may vary during peak periods or due to high demand. Once your order is processed, it will be dispatched according to the selected shipping method.

Estimated Delivery: Delivery times vary depending on the destination. Estimated delivery dates will be provided at my nearest showroom but please note these are estimates and not guaranteed.
Delays: While we strive to ensure timely delivery, unforeseen circumstances such as customs delays, carrier issues, or extreme weather conditions may impact delivery times. SAR eBike is not liable for delays beyond our control.

Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your delivery.

Incorrect Address: It is the customer’s responsibility to provide accurate shipping information. SAR eBike is not responsible for delays or lost shipments resulting from incorrect or incomplete address details. Please double-check your address before submitting your order.
Failed Delivery Attempts: If delivery is attempted and no one is available to receive the package, the carrier may leave a notice or return the package to the local depot. It is the customer’s responsibility to arrange re-delivery or pick-up with the carrier.

Modifications: SAR eBike reserves the right to update or modify these shipping and delivery terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

For any questions or concerns regarding our shipping and delivery terms, please contact our customer support team